Privacy policy

1. Introduction
Welcome to GG Super Marketing (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (rack.gondola.com.my) or engage with our services.


2. Information We Collect
We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping address.

  • Order Information: Details related to purchases, order history, and transaction details.

  • Website Usage Data: IP address, browser type, device information, and cookies to enhance user experience.

  • Customer Support Data: Communications via email, phone, or chat support.


3. How We Use Your Information
We use the collected data for the following purposes:

  • To process and fulfill orders efficiently.

  • To provide customer support and respond to inquiries.

  • To improve our website, products, and user experience.

  • To send promotional offers, newsletters, and marketing communications (only if you opt-in).

  • To comply with legal requirements and prevent fraud.


4. Data Protection & Security
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. We use SSL encryption, secure servers, and other security measures to safeguard your data.


5. Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience. These cookies help us analyze site traffic, store user preferences, and enhance website performance. You can disable cookies in your browser settings if you prefer.


6. Third-Party Services
We may share your data with trusted third-party service providers for payment processing, order fulfillment, and analytics. These third parties are obligated to protect your information and use it only for the services they provide.


7. Your Rights
You have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.

  • Withdraw consent for marketing communications.

  • Request data portability where applicable.

  • Lodge a complaint with relevant authorities if you believe your data rights have been violated.

To exercise these rights, please contact us at [Insert Contact Email].


8. Retention of Data
We retain personal data only as long as necessary to fulfill business or legal obligations. Once no longer required, we securely delete or anonymize the data.


9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

GG Super Marketing
Address: 1575, Jalan Nangka, Taman Jambu Mawar, 14000 Bukit Mertajam, Penang, Malaysia
Email: ggsupermarketing@gmail.com
Phone: +60124273027

Thank you for trusting GG Super Marketing with your information.

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